Reference

Terms That Cover Your naga111 Account

These terms set out what you agree to when you open and use your naga111 account — including how deposits via DANA, OVO, and GoPay are handled, what conduct is expected, and how disputes are managed.

Applies to all account holdersCovers DANA, OVO, GoPay depositsGoverns withdrawals and balancesUpdated when policy changesIndonesia-eligible regions only
naga111 Terms That Cover Your naga111 Account
HOW WE UPHOLD POLICY

How naga111 Handles Your Account Under These Terms

We apply these terms consistently across every account, regardless of wallet type or game category. Account security, data handling, and the process for requesting changes all follow the steps below. If you believe an error has been made, the process for raising that is set out in the fourth point.

Account Data Handling We hold only the account data needed to operate your wallet, process DANA, OVO, or GoPay transactions, and verify your identity at withdrawal. We do not sell account data.
Session and Cookie Use We use session cookies to keep your account login active and to remember your game lobby position. No third-party advertising cookies are placed without your acknowledgement.
Data Retention Period Account records and transaction logs are retained for the period required under applicable law in eligible regions. You may request a summary of your stored data via email support.
Requesting a Terms Change Review If you believe a term has been applied to your account incorrectly, submit a written request via email with your account ID. We will respond with our findings within a reasonable timeframe.
TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in these terms is unclear, or if you believe your account has been actioned incorrectly under them, contact us directly. We review term-related queries separately from general account support, so flag your message as a terms question when you write in. Players in Makassar and other Indonesia regions can reach us through any of the channels below.

Team online

Live Chat

Open the chat icon on any page of the site. Describe your terms question clearly and our team will respond with the relevant clause or next step.

Email Support

Send a detailed message to our support address. Include your account ID and the specific section you are asking about for a faster, accurate reply.

Help Centre

Our help centre lists common terms questions with clause references. Check there first — many account and wallet queries are answered without waiting for a reply.

What You Asked About Our Terms

These are the questions we receive most often about how our terms apply to accounts, wallets, and game activity. Each answer reflects the actual policy rather than a summary — if you need the full clause, check the relevant section above or contact support.

Yes. The terms cover every deposit and withdrawal method we support, including DANA, OVO, and GoPay. Wallet-specific conditions, such as minimum amounts, are shown at the point of transaction.

Account access depends on local law and is available only where local law permits. If you access the platform from a region where it is not permitted, your account may be restricted under these terms.

Any balance in a suspended account is held pending review. We will contact you at your registered address to explain the reason and outline the process for releasing or returning funds.

We update the revision date at the top of this page whenever a change is made. Continuing to log in and use your account after that date means you accept the revised terms as they stand.

Yes. Send a request via email support with your account ID and we will provide a summary of stored data. Retention periods depend on applicable law in eligible Indonesia regions.

Yes. The terms apply to all game categories — slots, live casino tables, crash games, and sports betting markets. No category operates under separate or lighter rules.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.